Aliyu, Ednah Olubunmi, and Eduan Kotzé. “Personalised Conversational Agents: A Systematic Review”. Journal of Computer Science and Technology (JCST) 2, no. 1 (July 1, 2024): 20–32. Accessed April 21, 2026. https://www.journals.editononline.com/index.php/jcst/article/view/531.